Last Updated: January 2025
Thank you for choosing AMA San Diego Transportation (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit amasdtransportation.com, submit a quote request, or use our transportation services.
If you have questions or concerns about this policy or your personal information, please contact us at: (619) 362-7433
1. Information We Collect
We collect information that helps us provide transportation services, process reservations, and improve user experience.
1.1 Information You Provide Directly
When you interact with our website or team, you may provide:
- Name
- Email address
- Phone number
- Pickup & drop-off locations
- Service date(s) & itinerary details
- Passenger count
- Luggage details
- Payment information (processed securely via third-party providers)
- Special requests or preferences
1.2 Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type & version
- Operating system
- Pages visited & time spent
- Device type
- Cookies & tracking technologies (see Section 7)
1.3 Information from Third Parties
We may receive information through:
- Hotel partners (such as Hotel Del Coronado)
- Booking platforms (e.g., FareHarbor, LimoAnywhere, or other reservation systems)
- Payment processors
- Marketing analytics tools (Google Analytics, Google Ads)
2. How We Use Your Information
We use your information to:
- Provide and manage transportation services
- Create and confirm reservations
- Communicate with you regarding booking details
- Send quotes, confirmations, receipts, and updates
- Improve website functionality and customer experience
- Provide customer support
- Comply with legal obligations
- Process secure payments
- Prevent fraud and maintain safety
We do not sell your personal information.
3. Sharing Your Information
We may share your information with:
- Chauffeurs and operations staff to complete your transportation service
- Hotel partners when coordinating guest transportation
- Payment processors to securely complete transactions
- Reservation and dispatch platforms used for scheduling
- Marketing and analytics services (e.g., Google Analytics)
- Law enforcement if required to comply with applicable law
We share only what is necessary to provide our services and operate our business.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Secure booking and payment processing
- Encrypted data transmission (HTTPS)
- Firewalls and access controls
- Regular system monitoring
While no system is 100% secure, we take all reasonable steps to safeguard your data.
5. Your Privacy Rights (California Residents)
If you are a California resident, you have the right to:
- Request access to the personal data we hold about you
- Request deletion of your personal data
- Request correction of inaccurate information
- Opt out of certain data uses (we do not sell personal data)
- Receive equal service regardless of your privacy choices
To exercise any of these rights, contact us at:
info@amasdtransportation.com
We will verify your identity before fulfilling your request.
6. Data Retention
We retain personal information only as long as needed to:
- Provide transportation services
- Maintain business records
- Comply with legal requirements
- Resolve disputes
Once no longer needed, information is securely deleted or anonymized.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze site traffic
- Enhance user experience
- Support advertising or retargeting
You may disable cookies through your browser, but certain website features may become unavailable.
8. Third-Party Links
Our website may include links to external websites or platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe a child has provided us information, contact us and we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with a “Last Updated” date at the top of this page.
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
AMA San Diego Transportation
Phone: (619) 362-7433
Website: amasdtransportation.com
